Your order will be processed and shipped according to the method you selected within the next 2 to 3 business days. Some items, such as the Winterization Caps & Spigot Kit, ship with USPS flat-rate and have the shipping cost included in the price. You will be sent an e-mail confirmation, including a tracking number and approximate arrival date, to the address you provide.

Orders can be cancelled or changed within 24 hours. Contact info@rainreserve.com for more information.

Returns are accepted within 45 days from purchase, and will require a return authorization number. Please email info@rainreserve.com to obtain RMA number and return instructions.

RainReserve is committed to providing our customers with timely and personal customer service to guarantee complete satisfaction with our line of products.